I don't mind them being special. But in the old BGs you had this sense of naive and heroic world of magic and monsters, it was more fantastic and friendly. Even the bad guys were friendly and funny. Tiax, Xzar and Montaron, and of course Edwin. When it comes to BG3 it's missing the spirit of being a BG game. To me it's more like Dragon Age than BG.
The current NPCs are very mature, dark and complicated, which cool and fun and amazing. But I feel like I play Dragon Age. Both BG and Dragon Age are amazing games, but one is not the other. And the NPCs in those games were the window to the world.