Why is everyone on this board a hardcore DnD player. You kind of need to think in a broader perspective here to appeal to all audiences. I think surfaces are great, it gives more depth and strategic options to the game, and balance could be solved by allowing a 5th level on first act. Alot of fights are hard, but thats what i love about the game.
The game isnt all about staying true to the rulebook you know. Its supposed to be an enjoyable game to all audiences. Not everyone knows the rulebook by heart.
I love the game btw, needs to be said - cause most of these posts are critique.