That's still an issue. Custom characters have no history so far. Like they appeared out of nowhere on the ship. What were they doing there? Pillars 1 solved that issue easily by having a mandatory NPC ask about your past as to what you were doing before the adventure. Like why you were going to the city. Gave some depth. But here, not only does your "background" mean nothing but your custom character has zero history. It's still...bland.

Some races do get a bit more dialogue towards the race, but as a specific person you get nothing about what you were doing in baldurs gate or wherever you were abducted from.