I do not know if it´s already said in the thread, but right now Larian is using the model and character design of the art of the books of D&D5e books. This suggestion would be best served in WoTC forums.
That said, there are lots of representations of elves, from Santa´s elves to almost-goblinoid Harry Potter´s books elves to fairy elves or anime elves. It would be great if they have a different meshes and tones in character creation, but right now the depiction of the elves seems like a valid representation on how elves are in D&D. Does not strike as weird.
The face options we have for elves now in the game just don't look like elves. Regardless of what D&D edition we're talking about. At the moment even the half-elves have more delicate features, and they are the ones who should have human characteristics. It just isn't right.
