The steam forums on new popular games are usually trash. After the trolls find a shiny new toy, the feedback will likely get better. I also suspect that the Hurr Durr threads (DIS GAME NOT BG3 DIS GAME DoS 3 or DIS GAME SUKZORS! or DIS GAME TO PENSIVE! and the like) get disregarded. There is some good feedback over there, but most of it gets lots in the trolling bait threads and HURR DURR threads.
They have somebody that collects feedback, I am pretty sure. I knew a dev from WOW guild (didn't work for Blizz) that joked that the intern that pissed of the lead dev got to collect feedback for the day. I sure hope that isn't the fate of the intern at Larian... Poor bastard if it is.
