Just to keep things on track regarding what I thought the actual problem with the moment... I had no issues with it being hard to succeed. It simply was too early in the world discovery that instead of going "Man, she sucks! I don't like her." It was still a "This game makes you kill kids?! F- This! I'm out!" One you're in the world - the other you're still figuring out how to interact with the world and haven't truly committed to the characters yet. I'm not even looking to change the actual scenario. I'm looking to make sure the player has a bit more Baldur's Gate 3 game time under their belt before encountering this scenario (or even just met some basic exploration requirements to encourage exploring the world a bit more so you've got more buy-in to the game).

A) a player having a vendetta is compelling and good for story-telling.

B) a player returning the game and asking for their money back is bad for business.

I want to increase the odds of Scenario A than B without actually altering the Kagha scene. I think "watering it down" to be easier would be detrimental to the game, so instead I'm suggesting some sort of redirection (talking to more characters or doing a mini-quest within the camp) to help make a stronger tie to the world for the player before they encounter Kagha.

To be fair, with the fight at the entrance between the young adult and Zevlor that feels like it's an attempt to slow you down and force you to interact with the world but it isn't strong enough. I'm advocating a stronger set of breaks or redirect before Kagha's scene.