Story and characters are secondary to gameplay and mechanics. It's a videogame, not a novel (or even a movie).
That being said, I don't think Larian are the best story tellers.
Now I understand why I nearly always disagree with you^^
I'm not looking for an explosive gameplay with special effetcs everywhere, fire and blood, jumping characters and shove etc... when I'm playing a BG game.
I am looking for a story to follow but also to write... A story that feels like the stories in the books that took place in the FR.
Not saying gameplay isn't important but you'll never find so many surfaces effetcs and jump and arcady fast travel and rest and...... in a consistent story.
Larian's gameplay is great and they already created a good game with it.
I hope they'll change their mind a little bit more about BG3 to improve the consistency and the immersion of their stories. Combats should also be a part of the story instead of being only gameplay elements.