Story and characters are secondary to gameplay and mechanics. It's a videogame, not a novel (or even a movie).
That being said, I don't think Larian are the best story tellers.
It is a role playing video game. How can story and characters come secondary to mechanics?
The inferiority / superiority dynamic you are talking about is irrelevant as videogames are the closest thing we have to a simulation thereby being objectively superior in every way except one. Personal interpretation.