I don't think that reading all the feedback is insurmountable. I wrote a summary of 250 steam reviews
https://forums.larian.com/ubbthreads.php?ubb=showflat&Number=704051#Post704051That took me about an hour and a half. Multiply by 120 = 180 hours. About a weeks work for 3 people to summarize it and 2 more days to compare the top-50 complaints with their ingame analytics.
There should be results by now. I think they should have included at survy a few hours into the game like THQ did for the Gothic playable teaser.
I’ve seen your job in your post and I really appreciate the effort but that’s NOT how market research is done, unfortunately. Statistically speaking you’ve selected a random sample out steam and took the responses that was given spontaneously and in a open ended questionnaire. What you’ve done we can translate to IDI (in depth interviews) but without any structured guideline (which is highly not recommended). That can be used to actually build a questionnaire and run the market research with proper samples and defined stratification of the respondents (age, gender, location etc). Without that everything will have bias and have no statistical meaning.
That’s why I’m saying that Larian should search for a professional approach instead of taking a trainee to gather information on forums.