With how quickly they churned out some pretty effective hotfixes, I've got a lot of confidence in them.

It's possible that the launch was bigger than they were expecting, and are taking time to come up with a gameplan for their PR. I could also see them taking a short break for morale after they got the game into a relatively stable state. They have probably been working on BG3 nonstop for a while now and it's important to stop and appreciate your victories.

With all that said, hopefully we will start getting some regular feedback from a community manager soon.