If you lowered the cage the girl is stuck until you kill the hag, which (IF still alive) is usually hiding invisible on the wooden plank near the control orb.
I guess there was supposed to be some script triggering the encounter there, but sometimes it freeze so you have to brute force its start by casting an AOE in that area.

After the hag dies the girl becomes responsive again and the quest can progress to its conclusion.

Last edited by Tuco; 04/11/20 02:15 PM.

Party control in Baldur's Gate 3 is a complete mess that begs to be addressed. SAY NO TO THE TOILET CHAIN