Maybe there are fewer PR managers or what have you, in Solasta team to influence such decisive responses. I'm not sure it's the root of the devil, but there is such a possibility. I'd like to believe Larian's stance on responses to us can change, still.
I hope so too. But "leave it to the moders" is an excuse not to change. I think we need to be clear in our communications -- "mods will do it" means you aren't listening and that needs to chance. This needs to be repeated often and by many people.
