His stories are amazing but they don't have replay value.
I'd take good story over replayability any day. I'm more likely to replay a title because it's just that good than to replay it because it introduced "features intended to make the game more replayable". The most important factor for me is "did I like the game a lot?".
This. I'll replay Planescape: Torment 20 more times in my life, but not because it has much traditional "replay value".