I suspect that the reason for this lack of communication seem to be the enormous weight the fans give to any offhand comment Larian's official makes. We spent pages upon pages discussing and analysing every word Sven said during his last interview with IGN, analysing both what he said and what he didn't. Were I in Larian's shoes, I would also be very careful of what I'm saying, since people seem to draw some very far reaching conclusions from every syllable I say. It seems to me like they comment on things they are absolutely sure about, at least for now
Of course. That is one of the main reasons why it is like it is. A LOT of players are not reasonable. But as i already mentioned, there will always be badmouthing the publishers and developers not matter what they do. Pity i think. But i would rather inform the "good" customers and live with the ones that hear and read whatever they want instead of keeping silence and agitate the "good" ones too.
The wording of each comment hast to be very straightforward as to give the least amount of possibility to understand something wrong. That way you can always point back to the post and clarify. Some won't even hear that, i know. As usual the whole community gets punished for a few, sorry for the wording, stupid idiots. Kinda reminds me of politics sometimes.