When are you going to fix the problem a lot of people are having with not being able to launch the game at all?!?!?!? There is a massive thread about it and lots of us are still having the issue...
This problem has been fixed a while ago. Well, maybe you're referring to another problem, but you're not giving any information so it's hard to know.
I go to launch the game from DX11, I get a black screen, and then it crashes back to the launcher. So, I guess it is not fixed. A couple other people posted as well, saying they have the same problem still. I have tried all the suggestions, making sure I don't have any virus protection on, updated my files, pressing shift-and number keys or whatever, launching directly from the .exe, etc... nothing works.
But it works with the shift-click / as admin (eventually, after 5-10 attempts), right?
If not, it may be a completely different problem, and giving just a few symptoms won't allow anyone to help. Several people had this because they removed the swap disk, for example.
I suppose it's better to ask directly to the support at this point, with system specs, dxdiag and BG3 log files.
Though being in EA (*) means they probably won't answer (they never did in the forums). When I tried to contact them, with the problem above, I only got the generic answer after several attempts.
(*) arguably, looking at the website and how BG3 is advertised, the fact it's in EA isn't really standing out