You know what would be really neat? Little 1-2 minute intro videos that give some atmospheric descriptions of the culture, lifestyle and general considerations facing each race... something you could click to watch/listen to, when you're selecting race and subrace in character creation... The active story can only do so much to ground people in the general realms lore, without feeling ham-fisted and poorly executed, and yet the game needs to be friendly to people without any existing realms lore under their belt. It's a tricky balance.
