Let us proceed from this majority, not from individuals.
This is the main point I think where we disagree. I think that an RPG in which you can make your character and choose your story, customization and options as well as aesthetics should be an aggregate of many different things that individuals like, including popular things, but not strictly what majority likes.
You won't be able to please everyone, which is why it's best to target the majority. Individual approach is very good, I agree with you! But often it is not implemented in games, because there is too much variability, so many tastes and views...