Well, I'm still willing to wait for the next patch (and the dev diary that will follow it) before throwing them under the bus, but admittedly if even then they will refuse to acknowledge* the problem to any extent, I'd be more than a bit pissed at the ongoing neglect.
*note: let me stress that "acknowledge" doesn't mean "solve on the spot", they just need to recognize that something needs to be changed and then they can take all the time they want to actually do it.
Exactly. If they could just acknowledge that they have seen the numerous complaints and then say if it is something they are going to look in to or not. Because if refuse to believe that they are unaware of the complaints. No, at this point Larians just being obstinate, hoping the problem will go away if they just plug their ears.