Yes, we are the vocal minority... We are the ones talking. More than 25 words of a tweet or a throw-away thumbs up, at least.

We are the community - or one of the main communities at least; we are the ones talking.

The supposed many-numbered multitude that dwarfs our presence into insignificance may indeed be a thing... but they are, each of them, out there playing the game in silence and alone (or with a few friends), and it is not enough to stir any of them to actually talk up about it, for good or bad. They are not a community; they are individuals in isolation, who do not connect with others over the topic. We are the community, because we are the ones talking. We don't all agree on just about anything - and that's fine; we're all individuals with different perspectives, but there are strong recurrent threads, and within the community, there are strong majority consensuses on a number of topics. There are many debates that go back and forth that will probably never reach agreement, because there are subjective sides to the point... but that makes the things over which the majority of the community agrees all the more important, because even though we don't all agree on just about anything, the one thing that is the same about everyone here is that they were invested, or stirred, enough to speak up.

When Larian says they listen to the community, and when they say they hear the community - they are not talking about that silent greater majority, who are not invested enough to talk about the game for good or for ill. They don't know what those people say or think, or want, because they are not talking. Larian does not, cannot, hear them about issues, good or bad. When they say they are listening to the community, it's us that they are talking about - because the silent greater majority are not saying anything.

And so, when they say they are listening to the community... but then they ignore all of the points upon which this community agrees most strongly and with the most consensus, despite their disagreements on a dozen other topics... some in this community tend to feel lied to, decieved, or betrayed... and it is not without justified cause.