The problem with the way Larian manages the party (chain/unchain), the camera controls, the characters going through the fire, the flawed inventory system, etc... The problem with all of this is that BG3 is a game to be play for hundreds of hours. And because of that, something that isn't all bad, but is not well polished, ends up irritating you. After 100 hours of having to get angry dozens of times, you inevitably start to hate the game.
So these aspects need to be polished, and we are all here to help. Larian needs to see this.