Did you use guidance spell?
The problem is that it is rolled twice and the result can be different.
The bonus is rolled once when it shows what number you need to succeed and it rolls again when you actually roll.
Imagine you have to roll a 10 when you do not have the buff. Guidance adds a 1d4 bonus.
When it shows what you need to get the bonus is rolled as a 4, so it shows a 6 as target.
When you click on the dice the bonus is rolled as a 1 and now you need to roll a 9 to succeed.
It can go in both directions (you fail when you should succeed and you succeed when you should fail)
solution:
The game should roll the guidance bonus only once.
You get the same bonus when it shows the target and when you roll.

Prof. Dr. Dr. Mad S. Tist

World leading expert of artificial stupidity.
Because there are too many people who work on artificial intelligence already