I for one am glad the bear form doesn't get multi attack. It would basically make the moon druid a trap class, with one form clearly surpassing all the others. I'm sure they'll add better forms later on.
I'm currently playing a game with all custom companions including two druids, one land one moon, to see them compared to each other. Each has their own strengths.
The one gripe I would have about land is that coastal is by far and away the best pick unless you're going for another for rp reasons. Mirror image and misty step are just so powerful. It can melee, summon, teleport, set terrain difficulties, tank, heal, has guidance and enhance ability for skill rolls outside of combat and wildshape to boot. Play as a woodelf and you have longbows and stealth and perception with 16 dex too. The most versatile class offered so far in the EA. It can basically replace any of the companions in their roles, probably the easiest to solo the game tbh now.
If you're just going to play moon druid as basically bear form, it will seem lacking compared. But it can be much more versatile than that. You can dismiss wildshape as a free action and activate it as a bonus action. This sets up some really interesting combinations. You can take on raven form then fly to hard to reach places and cast a spell in one round, thunderwave or spike growth or moonbeam being good options. You can take on wolf form and backstab exposing bite, which makes the next attack against the enemy crit. That's really powerful. If Shadowheart crits on a level 2 inflict wounds it could outright kill all but the toughest 4 enemies in the game and for those it will likely reduce their hp in half. Or she could hit it with guiding light for a guaranteed crit and the next attack after that has advantage too. Scorching ray and menacing attack do pretty decent damage on a crit too. The deep rothe and badger have cc abilities too. The spider can attack and then cast web as a bonus action. It's such a cool class. It's all about choosing the right form for the right situation, very tactical and a lot of fun if you get it right.
And, if you are still in bear shape and have a short rest if all else fails that's basically 90 points of hp the enemy has to burn through while your teammates are doing damage. I agree though, that's a pretty boring way to play the class.
The point you mentioned about Shadowheart not doing any damage is because so many people complained that a 10 dex, which she had originally, was too low for a trickster cleric. Unfortunately Larian decided she still needed to be hot, so they took the points from strength. Her best actual melee weapon now is a dagger, because she can use her proficiency bonus for attack and damage and although the other weapons she's proficient in have a higher base damage the 2 from dex and to hit supersedes this. Her best weapon overall now though is a light crossbow, which sort of wastes her high ac and mirror image.
