@ReaLMoisan nailed it.

I don't know if Larian will be able correct it's problems because it would require loads of humility. They started this project with an attitude that said: "we've been really successful, we understand how make video games fun" and those feelings of pride lead them to start to project with "well, obviously, the tabletop mechanics won't work in video game . . . . so instead "

Meaning the started on the wrong foot. If they were to regain their footing they would to start with "I guess we weren't the experts in D&D. I guess we underestimated how much people liked the tabletop ruleset. So we are . . ." And I haven't seen anything like that level of humility in their interviews.

Larian has lots of strengths but humility is does not seem to be one of them.