It took a bit, but I have a further clue. While I could not open task manager to close the app, and I could not even alt-tab to a different window (the video was still hung regardless of which window I selected), I was able to view the small window data from using alt-tab. From there, I saw a dialog box with this error:
Unable to create file:
\\?\C:\Users\[MyWIndows10UserName]\Documents\Larian Studios\Baldur's Gate 3\PlayerProfiles\...
I won't repeat the rest of the path, as it reveals a bit of personal info. The point is, the file already exists, if you remove the leading "\\?\".
So somehow, it has the idea that it needs to create this file -- probably as part of an upgrade process -- when the file already exists.
In addition, it seems to have some incorrect path information insofar as it has a leading "\\?\".
I strongly suspect that there is some .ini file or equivalent I could muck with to remedy this. However, I am not finding one.
Perhaps another clue is that the particular file it was referencing was from a multi-player game.
So again I ask: Is there any advise?
