Less is more is a concept I wish Larian would grow to understand. You respond emotionally to something you can relate to - ordinary heroes and underdogs. Showering the player with over the top stories doesn't really accomplish anything except making them numb.
Speaking of the "underdogs" in BG3, the tiefling refugees. Many of them are wearing fancy decorated armor and all of them are horned half devils. The "we are no fighters, we are so desperate" narrative doesn't really get any response from me.
True, but then again I never felt Larian aimed for anything of that sort. I don't think the emotional response is something they are terribly concerned with.