It seems that a lot of players liked playing origin characters in DoS2, especially in MP.
But from what I heard it's not because players wanted to play an origin pre-made character : it's because custom were less interresting (no specific quest, no specific reactions to events,...)
Yea, it's a bit misleading to say people loved the origin system when it's obvious that the origin characters are so much more interesting than any character that can be made by the player. It's like giving someone the choice between a day old hotdog and a freshly cooked steak and saying "90% of people enjoy steak therefore we're only going to serve steak from now on".