I have to be honest - I've never really understood why so many people see fit to praise the character creator in this game. It is so exceptionally limited, bland and unsatisfying; truly a monumental disappointment in its current state, compared to what was advertised. You can go and look at the "post your character" thread to see thirty pages of different people posting the same five or six characters with variations in skin tone or eye colour, if you want to see just how egregious the chronic same-face blandness actually gets. It is, frankly, terrible.

To the people acting like the request for rougher, craggier faces are somehow trolls; for shame. The OP didn't exactly phrase themselves well, but you cannot honestly and in good faith look at the five or six faces that we have, knowing that that is literally all we have, and they are all very, very similar to one another, on the scale of things in this setting, and say that people requesting more variation is somehow a bad thing.