I'm done watching that video interview and there's something I'm struggling to understand.
Swen Vincke keeps teasing "things that they are changing according to feedback" (and *which* feedback exactly could be in itself a cause of concern), but he seems to be adamant about keeping the secret on what these changes would be and I can't help but wonder... What purpose does this serve exactly?
It seems to me like a counterproductive strategy. If your user base is vocally asking for something and you are actually listening to them and doing what they asked for (whatever he's referring about) it wouldn't just help to give everyone peace of mind if you were going to be open about it?
I'd assume its to be noncommital in case some things really don't work out well or they find it impossible to fix things in the way they want. Then again, now that you mention it, there is such thing as too vague and perhaps I'd like a few more things mentioned as things they are looking at as feedback from the community.
