I think it'd be good to stop using the crutch phrase "some things just won't translate well into a videogame".
No matter how many times that is spoken, it won't excuse poor design choices.
Definitely, it doesn't help him at all repeating that all time. .
DnD translate perfectly well in video games. They just don't like it. That's fine, just take responsability of your decisions and stop trying to persuade people that it's someone else's fault.
