Yeah, the PFH are really just goofy marketing, like a lot of Larian's video output. Not to be taken seriously, sometimes gently amusing.

Apart from the various patch 5 features revealed, the brief Q&A sections were useful for giving direction for a number of questions often asked about. In particular, no more races in EA, multiclass later in EA, difficulties/modes later in EA, UI and reaction system changes earlier in EA, other classes earlier in EA. No more detail, but at least a vague idea of when to expect different aspects to ba addressed.

What they have implemented in patch 5 looks positive, from my perspective, but I'll wait for the patch notes to decide whether to start another character.