This Problem seems to happen with Druids WildShaping or Rangers Animal Companions.
You cant do nothing about it so far.
Workaround:
If you want to talk to ppl, let your character stay far away and let the talking be done mostly with Shadowheart, because shes got the most relevant skills for talking options. High Charisma/Wisdom f.e. with relevant skills.

Im having the same problem and its especially frustrating because my Character is made to be the face of the party and the Thief too.
As Druid (Seldarine Drow, Lev.4 ) 18 DEX, 16 Wisdom, 10 Str, 10 Con, 8 int (Headband of 18 Int), Charisma 14

I constantly have to bypass all the possibilities of beeing a Drow in conversation which has so many nice options as beeing percieved firstly as an evil type, but i am not as seldarine.
So my character is jsut useless mostly in high populated areas when NPCs running away.
Even important ones are having a problem wit my character, seeing in me somekind of creature.
Its like they know i can shapeshift and see me all time as a critter of some kind even when jsut beeing in my true form as Drow.

Several threads have been opend about this problem so far.
You might try to restart a new character which isnt able to shapeshift or has animal companions.

Im not sure about what happens when you can cast up a Familiar.
Also i couldnt test yet, if its possible to have an illusion spell, like the one Shadowheart has, to let yourself beeing percieved as any other race.
Maybe with that spell you can OVERRIDE the Bug wich makes spooked NPCs running away.
You might try to find a way test that.
Or simply wait for a Patch 5 Hotfix

Last edited by TheHero; 23/07/21 08:48 AM.