I agree with the elves needing to look more like elves, at the moment they just look like stern humans with pointy ears, for a race with ties to the fey there needs to be something more otherworldly and exotic to them. I'm guessing the preset faces comes down to mocap and having the limited choice helps with the cinematic, but I'd love to see far more options in the custom character creator where you can tweak different aspects of the face, or at the very least have more than 4 preset faces to choose from.