The Tieflings just expect to be saved by someone else. And this behavior is what I would call 'egoistical' or even 'evil' - they expect others to risk their lives for them without doing their part.
They don't expect it; they ask.
Take a look around the Druid grove... Someone is managing the forge, Someone is managing supplies and provision, someone is doing a large portion of the cooking, someone is taking care of the animals, several people are keep watch for misbehaviour and lawlessness... people are watching the walls, and keeping a look out, and people are helping to train others in self defence if it becomes necessary. When the goblins attacked the grove; people died and others tried to fight and help you.
Were any of the people I just mentioned druids? No, they weren't. The Tieflings are doing their best - they are working hard to give back to the grove, to earn their keep and to repay the sanctuary that Halsin offered them.
They don't
expect anyone to do anything for them for nothing, and they don't expect anyone to do
anything for them at all - but they do
ask you to help, with two issues that they are not capable of doing for themselves, and in one of those cases, not for want of trying.
That aside... Doing something that is right, purely because it is something that should be done, and you CAN do it, for the sake of others who CAN'T, yes that is a good act. It doesn't mean you're stupid, and it doesn't make you a 'doormat'.
Yes, I do 'care' about the Tieflings plight, but not as much as to risk my life for them. I might sympathize with them or send word to the guards in Waukeen's rest, but I won't take down the Goblin leader without any backup.
Reasoned that way, sure - THAT's neutral.
