I do agree that what's offered is intentionally set up in a way to make it look like there's more variety and more options than there are. I've said often that the character creation is exceptionally underwhelming with very little Real variety, and a great mountain of same-face. The thing that frustrated me more was the way many people went on and on about how awesome it was in the initial early days... and I was just quite stumped as to what they were talking about, because aside from being of an individual high graphical quality, it's just kind of weak and underwhelming.