We were allready told that we will get more customisation options when the game comes out ... And during that last year and half not even one model was changed ...
Isn't BG3 still a ways off from it's final full release? Yes, my personal view on this aspect of the game's development leans towards pessimistic, but, as someone once said: "It ain't over till it's over.". By the way, even if the outcome is a foregone conclusion, my curiosity to discover what other people think on the subject is undiminished. Do they hold similar opinions? What were their observations like? For all we know, there could even be (quality) modifications in the works.
Ultimately, while I'm not enthusiastic about L's direction, I remain positive about the fan discussion.