FF14 is a good example. My wife used a controller for awhile with PS4, and finally got so frustrated she couldn't anymore. We got her to use mouse and keyboard and she hasn't gone back since. She HATES the controller now.
That said, isn't this post about BG3 being ridiculously hard? Isn't it about how they need to rebuild encounters so they aren't so volatile and thus either too hard or too easy depending on whether you know the gimmicks?
