This lack of communication during an EA is a shame and they should probably give more ressources to their communuty managers (or hire someone... I even don't know if they have one...)
They do not apparently, they have posted an ad a month ago saying they're hiring a community manager.
Hope they have combat experience!
Seriously, they will need to have both tough skin and an open heart to the community concerns. They will need NOT to take comments personally, but neither should they be walked on...kinda like a school Teacher (truth and joke at the same time).
It would be nice if they gave feedback like:
We are considering that.
We like that idea, but are considering different ways to implement it. (Followed by a request for feedback).
We wish we could, but....
Of course we will have a day not system, this is a Balder's Gate game (Holy Crap they need to put some concerns to rest!).
We will have Multi-class.
We will not restrict level by area.
We WILL make elves more Elvin (Hell, I think that thread comes with schematics, but its not just about looks).
Ect, ect ect.
This would be prudent...and its time to be decisive and make some judgement calls...or roll some dice if they can't.