that Larian dums it down to a level that can be streamed by some smuck while patting her cat and talking about shoes
This. Poor difficulty setting management, non 5e game breaking actions (e.g. help), broken itemization (e.g. that sword in the tutorial).
Second to this would be mixed writing (some parts seem really well thought e.g. necromancer book quest, some parts seem weak e.g. companions behaviour)
