the game and the launcher are two different things... the launcher is what controls permission to run vids in game

however, if save\ load works then your system is prob struggling to play the game i.e, Ram or heat are the most common cause because ime having admin permission will block it each time

for example an easy way to spot heat/ ram issues is when the icons start to disappear... if you see this i'd shut down for a 1/2 hour
[Linked Image from gog.com]

Luke Skywalker: I don't, I don't believe it.
Yoda: That is why you failed.