I don't think anyone in good conscience can say that a handful of announcements/PR events several months apart with nothing but tumbleweed in between can be considered good communication or community engagement. If so, I shudder to think what your idea of good conversation is. Personally I found the Panel from Hell shows cringey. Larian promised us several months ago (maybe even longer?) they would reveal how they interpreted and acted on feedback and still we have heard nothing. That is the epitome of poor communication; make a promise and then don't deliver on it.
Attempting to equate having a conversation with someone with how a video game developer communicates with its customers tells me about all that I need to know.
