I wouldnt call it over-promising or under-delivering ...
I would call it realizing their misstake, and changing their design acording to what people ARE actively asking for at their feedback forum. :P

Same as party-wide turn based system ... same as worldwide reputation gains and looses ... same as basicaly everything that was changed since EA started. smile

I still dont understand why cant we change Race for our hirelings. frown
Lets us play Githyanki as racist as they trully are! frown