Known issuesUpdate issues- Not getting Patch 9
- After the latest update, previous saves can not be loaded
- Problems with the install process itself
Launcher issues- Mismatch data warning
- .Net Core error message when starting the launcher
- The launcher crashing on startup, or not displaying the 'get started' or 'play' buttons
Issues with Mods- crash when opening the inventory, empty tooltips
- can not change gender in character creation (the male icon can be selected, but the model doesn't update)
- Identity option missing from character creation
- getting stuck in the save screen when overwriting saves
- UI buttons unresponsive in the game menu
- character model or textures missing in character creation
Game Crashes- Crashes on startup or during gameplay
- Crashes on startup
- Crashes during gameplay
- Crashes on startup or in character creation
- Crash after tutorial, at the end of the nautiloid
Other Issues- Errors or crashes when loading saves
- No audio, or certain audio types missing (such as all/most voiced lines)
Contacting SupportYou can contact support by emailing supportbg3@larian.com, using the Help button on the Launcher or
the form on the support website. If you are checking the forum topic for known issues and troubleshooting after contacting support and still have an issue, you should reply to the auto reply with applicable details and files (dxdiag, CrashDumps, saves, etc).