Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems MAJOR missing Zhentarim shipment bug

So I am playing Baldur's Gate 3 as a deep gnome bard and I get to the area of the gnoll battle after completing the battle I convinced Rugan after successfully passing a history check regarding identifying the word Tarenths I convince him through passing a deception check stating and I quote "Darkhold was getting concerned I've been sent to retrieve the shipment" Rugan says and I quote "Zarys won't be happy. But, I suppose she can take it up with the Pereghost herself. Take the chest. Then he also says the passphrase at the door is the little serpent, long shadow. I'll tell my associates to expect you. So everything seems to be going great UNTIL I go and grab the chest aka the shipment and it is outlined in red meaning it is untouchable I try to grab it and Dugan says " hands off that you've my gratitude for helping with the Gnolls but that ain't yours". If I try to grab it again automatically a fight starts AKA I get attacked! But when I go to talk to Dugan again he says remember getting the chest to Baldur's Gate is yours job then we share the profits! Wtf!? I consider this a major bug because of the fact how can I take the chest if it is untouchable? Hopefully, this bug gets fixed in the final version this would be frustrating for people like myself who are so proud I conned my way into doing a peaceful negotiation through deception to acquire the chest only to find I can't grab it.

Yep, I came across this bug with my bard too. If you long rest and come back, Rugan should be gone and you’ll be able to pick up the chest so there is a workaround, at least.

If the same thing happens to you as me, then you’ll also get a bug when you get into the Zhentarim hideout that Rugan mentions and miss a cutscene that I believe is meant to happen. I’m not sure if this bug happens with all classes or just the bard (I’ve seen it before on at least one other playthrough in an earlier patch, but can’t recall if that was also a bard). But I won’t say what the bug is here in case you don’t get it and I spoil the plot for you!

I was actually going to try that I was actually going to try and go away and maybe do a short rest or a long rest. Thanks for the quick notice dude muchly appreciated I'm not a veteran poster but I have been following Larry and games since the beginning of divine divinity. LOL

i got the bug with my thief run... was your Bard perhaps a scoundrel background?

My first Bard was a Criminal, but my patch 9 one was an Entertainer.