Transmog systems always felt off to me.

To me items we collect are defined by couple of it's aspects - damage, special properties, equipment requirements - and yes their looks. Being able to casually override any of those feels to me like undermining that items uniqueness. To me items look and their statistics shouldnt be so easily separated.

I of course, have my personal preferences - I don't care much for playing a dress up, but I do like my choices to be visually represented.

That said, transmog system doesn't affect my personal experience, so I don't really care about it's existence- of it is in a game I just tend to not use it.