Hi, these forums tend to be pretty BG3 focussed these days, so you may not get an answer here. You could try the Larian Discord (there’s a link to the bottom left of their home page) or the D:OS subreddit. If those fail, you could also try Larian support, whose contact form is available in the Support section of their website.

Good luck!

"You may call it 'nonsense' if you like, but I've heard nonsense, compared with which that would be as sensible as a dictionary!"