If they don't have any dialogue, can't be interacted with in any way...maybe have some different selection/battle lines....why not just let us build our own hirelings like in DOS2? They were in there to fill essentially the same purpose (fill holes in the party that would otherwise be Origin characters) but at least you had full control over their customization.

I can see players wanting to fill an entire party with dwarves or drow for thematic purposes, for example. Which isn't really possible with this system.