Very interesting stuff.
Ultima 7 - The Black Gate and Serpent Isle was the peak of the Ultima games. It's a good standard to go to and one of my formative games. I would love to go back and play it and see what I think 30 years later.
I met Richard Garriott a few times in Austin. He used to host these great halloween parties at his castle. After he sold his company to EA he lost a lot of respect in the gaming community because EA destroyed that IP. I understand he still works in gaming but he hasn't done anything noteworthy for a long time.
The lesson - don't sell your company to EA unless you want your legacy flushed down a toilet.