I played BG3 with people who usually wouldn't even touch a CRPG with a 10ft pole. They aren't casual players either, they played their fair share of action RPGs, FPS and MOBA. The strength of Larian games over other games in the genre is that they are appealing to people outside the small club of persons who usually play those games.
You might think of the last PFH as some twisted fetishistic thing, but I can assure you that normal people see it as just another game inside the game. I can also assure you that the general public doesn't care about backgrounds for custom characters or city of origin, what they care is seeing and playing a fun game.
