Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems No sound at all from the game

Anyone else having the audio/sound issue? After installing and running it, I can hear the logo sound fine, but then the game itself plays nothing.

I tried multiple sources, hdmi, external DAC, and just from mobo audio jack, nothing works.

Tried updating nvidia drivers, tried switching to studio drivers.
Tried downgrading nvidia drivers to previous version, and then tried to install new version again.

Tried uninstalling the audio drivers from device manager, restarting windows so it auto installs them again.

Tried enabling the spatial audio thing on windows, and tried switching between 44khz, 48khz and 24 bit to 16 bit.

Tried disabling all audio devices apart from 1.

Restarted PC a few times.

Reinstalled the game a few times.
Tried file integrity check a few times (gives me 100% everytime).

Tried running the bg3_dx11.exe directly.

Anyone got any ideas? No audio issues on anything else other than this game.

Do you actually have no audio at all? I can still hear the background noises in the menu, but otherwise I'm having the same issue... No dialog in the intro movie, nor in the character intros... Just the background ambient noises.

I've tried all the same things as you. DirectX, Vulcan, driver verification, spatial audio, restarted, verified files, checked that game was going to correct audio device, running bg3 directly...

Nothing changes anything.

I have the same, I hear the intro logo, the intro music in the menu, but I. Character creation menu when you proceed after entering a name you need to create another character my audio cracks and makes noise and pops out. I have did the following with no succes.

-verify gamefiles
-reinstalled the game
-verified my audio settings making sure it was alright
-changed output from 44.1 to 48 and vice versa
-disconnected game controller
-reinstalled realtek drivers
-reinstalled gpu drivers
-dissabled the mic just to be sure.
-used a DAC
-Completely reinstalled Windows

Nothing helps

In EA everything was fine and now I cannot play it. It sucks. I hope a fix will come soon. Otherwise I am going to buy a different Motherboard maybe it has better audio. My specs are:

CPU: AMD Ryzen 9 5900X
GPU: AMD RX 6700XT
SSD: XPG GAMMIX S11 Pro 1TB
RAM: Corsair Vengeance LPX DDR4 3600 C18 4x8GB
MBD: ROG Strix X570-E Gaming

Yeah it doesn't work at all, after selecting new game, the cutscene doesn't have any either, and when I go into character creation, still nothing.


Damn, reinstalled windows and still nothing? Geeze.

My specs are the 7950x3d, rtx 4080, DDR5 64GB, and I'm on the AM5 mobos, the X670 gaming X gigabyte.

Maybe new mobo might do it, but not because of the audio chip I think, the audio chip isn't even involed if you use a DAC or HDMI.
Maybe some other setting in mobo that's causing an issue? Who knows.

You can try installing Windows 7, since the game is on DX11, it should work. The launcher won't work because it requires one of the newer frameworks that isn't supported by windows 7, but you can just try launching the dx11.exe directly.
Maybe that'll work?

Also tried to launch de bg3_dx11.exe as admin even did a clean startup and still nothing.

The only thing I can think off now are two things or the game has some code in it which doesn't work X mobo's ory mobo is broken.

I want to play the damn game waited from the moment they announced it.

Yeah I've been waiting 3 years for it, I took up holiday next week to play it, but I guess that's wasted...

Hi deama12, have you reported your problem to Larian support as per the guidance in this post from Salo?

I haven't seen anyone post a solution to the issue here as yet, so you might be better going direct to Larian. I'm assuming that it must be something to do with your setup as most people don't seem to be having problems, but they might have had other reports and have been able to diagnose the problem. I hope you manage to get a resolution soon!

Had this same issue when first installing the full install. Had deleted EA according to the Larian recommendations, in order, fully. Still, Splash screen sound, then no sound once the game started up.

When I Started the game from within Steam there was an "issue/error" pop-up.

If you get that, click on the 'open folder' option.

I had the following showing:

Version: 4.1.1.3622274 Platform: steam
-------------------------
Altered/Added files 2
Data\Minimaps.pak
Data\Patch9_HF1.pak
-------------------------
Files in Mods folder 0

I searched for and deleted the Minimap and Patch9_HF1 files...resolved! No crashes/issues since. If you see any Altered or Added files, find and destroy!

Yeah I submitted to them a while ago.

For some reason I don't have a /data folder in
C:\Users\deama\AppData\Local\Larian Studios\Baldur's Gate 3

Look in the Steam install path Data folder, i.e. the place the game itself is installed.

I don't have those two files there, I have "Patch0_Hotfix1.pak" but no other patches and no minimap either.

Came here to say I had this problem and I tried everything.

Including but not limited to: DDU clean reinstall of gpu driver. Disabling hesuvi(didn't really matter because I kept it on later). Un/reinstalling APO. Swapping game files between hdd, external hdd, and ssd(this has fixed another game's inexplicable problem once before). Changing around audio format(24bit,48000hz), disabling everything that isn't the actual headphone output, deleting amd audio driver. Went to process lasso to make sure game has affinity for all cpu cores. In no particular order.
Then verified files(obviously that did nothing), and put cyberfsr on for fsr2.1.2 in vulkan. There might have been a discord update.

I also had a problem with the game not be launchable a 2nd time(first time worked fine beside the lack of sound past logo animation) without restarting pc.

Something fixed it. I'm not sure what exactly fixed it because I can't and don't want to replicate the problem. This was on the day after launch, way before hotfix #1. Too bad the forum was down when I got it to work and I had obviously better things to do than wait for forum to get ressed.

Same here, certainly after the clean Windows install haha. I am gonna try process lasso and finding where I can turn on the fsr

Ok, managed to fix it finally.

I'm on a 7950x3d so I pin games to different CCX/Numa nodes and stuff. It looks like, for some reason, baldur's gate 3 HAS to run on all cores, otherwise it won't work.
And I think you have to set it to all cores BEFORE launching the game, e.g. set explorer.exe to all cores, then launch the .exe, or set the launcher.exe to all cores, before launching the game.

Where do I do this? In process lasso or somewhere else because this is something I haven't done before.

Sry for english.

I've the same error with Directx11

The problem disappears when using Vulkan drivers.

I use process lasso, but you can do this in just task manager by right clicking explorer.exe and making sure all the affinities are set for it.
Or instead of explorer.exe, the launcher.

But When I open process lasso every core is already enabled, so what do I change? cause it still won't work

Hmm, not sure in your case then, maybe you need to force enable it with process lasso? Maybe it switches cores temporarily whilst starting and that screws it up?

Try making sure all the cores are checked for explorer.exe and the launcher.exe, and then start the game normally.

I don't understand the program. I cannot start a game or edit settings when it is not active so I need to start it first then I can alter it. I have put everything on I think, affinity checked all the cores, cpu priority on high, cpu sets on all. I checked force. Now on DX11 the game won't start and on Vulkan got the same error.

Yeah you need to start the program first, just keep it in the background.
right click on explorer.exe and change the affinities, there's an option to change the current affinities, or always change it, use the always option. Change it to make sure all the cores are ticked.

Now run the game via the launcher, whilst the launcher is open, go back to the process lasso and find the launcher.exe and change it's "always" affinities to make sure all the cores are ticked, then try launching the game.

Sometimes the game doesn't run for me, restarting the computer usually fixes it, but other times just keep retrying it and eventually it starts.

If you already got all the cores ticked, maybe try playing with ticking other cores instead? Maybe in your case you don't need all the cores ticked?

So I tried the following

DirectX 11

Everything below 23 cores (0-23) is an instant crash

Vulkan

Everything below 3 is no Audio
Otherwise it crashes
When using all my cores (0-23) it starts.

I got audio on the Larian screen, In the Main menu, character creator, but when pressing proceed it glitches out and makes a ckrackling noise but when I return to the character editor the audio is back. If I continue from the character editor to the second chracter creation screen It glitches out

Process Lasso is a program I am trying to understand but it is within the game I assume.

I think it's maybe the engine of what the game uses, maybe it doesn't like how windows 10 does it, they started back in 2017, and the engine is even older than that, so maybe something like that.

For the crackling, you can try giving something called audiodg.exe high priority, audiodg.exe is the sound processor, it handles sound, maybe the game is taking too high priority and audiodg.exe isn't able to process the audio in time cause CPU is being throttled.

Also, if pinning the cores still isn't working, you can try disabling SMT, that's AMD's hyperthreading, it'll lower down your core count to 12 from 24, but maybe the game doesn't like fake cores.

But you'll have to go through that on the mobo bios.

No luck. I give up, apparently I cannot play the game. It saddens me but what can I do?

Can I check that you've reported your issue to Larian support to see if they can help? There's a link to report a bug on the game launcher that will take you to the right place on their support site. Which might be worth a look too, in case anyone else has had similar audio problems.

I already did that on day one, they replied with a troubleshoot list, already did everything on it, then after I told them it didn't help it was send for further investigation. I don't hold my hopes up for it cause I if it cannot be recreated at the technical department finding a fix is difficult. If a total reinstall of windows and all your drivers and everything is installed the way it should and it still won't work? or I am overlooking something otherwise i don't know. I am at a loss

Sorry to hear Larian support couldn't give you a quick fix. Fingers crossed that they'll find the issue in due course and fix it. I guess the best thing you can hope for is that lots of other people have the problem too (it wouldn't be the best thing for them of course!) as the more people who have the problem I'd think the easier it will be to diagnose and the higher the priority for fixing.

I'm afraid I have no more useful advice to offer, as I've not had any sound issues with the game. Other than cutscene dialogue occasionally sounding very echoey, that is, but then I don't think I've noticed that recently either.

I have done everything, and everybody online with no sound issue doesn't have the same as that I have apparently. It is slightly different each time. Which makes it frustrating, I hope there will be a fix sure. Maybe a setting I need to change on my rig I don't know. But for now I cannot play which for me is terrible, some people say "it is just a game" not for me it is. It is what it is then. Let's hope for a fix, and if somebody has an idea please feel free to share. It is much appriciated. I am glad deama12 can play and his problem is resolved

So bringing some life back here. after buying a new motherboard, cleaned everything, reinstalled everything, making sure everything was updated, still got the same f*cking error.
I am starting to think I will never play this game.

On reddit I posted a video about the error.

https://www.reddit.com/r/BaldursGate3/comments/15q9odz/audio_issue_bg3/

So I watched your video, and I can hear the sound just fine...The logo, the music, the clicking of the buttons, the "who are you". What exactly is the issue? Have you tried using different speakers/headphones, turning the volume way higher than normal? Also, I assume you've checked the in-game sound settings to see what their levels are at?

Did you hear the distortion at the end? In the second character screen. Everything is fine up until that point. Then it shuts out completely. Around 0:55.

To answer your question, yes I have tried different speakers, headphones and bluetooth headsets

Got it, yes, I see what you mean. Does the sound happen at the same time everytime? Or does it just randomly cut out? If you create a character and go into the tutorial, quit out of the game and load back in, does the sound always work for a bit and then cut out again?

Yes it always cuts out at the exact same moment. Tried playing for a bit, quit then reload and the sound cuts out during loading.

hmm. Couple more things you might want to try out.

- quit out of any 3rd party application running (discord, skype, browsers, etc)
- try playing past the tutorial, save, load, see what that does
- try this with both a custom tav and an origin companion

Also a reddit post mentioned changing to 24 bit 44.1 or 16 bit 44.1 (https://www.reddit.com/r/BaldursGat...nt_audio_stuttering_details_in_comments/) , but it looks like you already tried that.

How many "sound devices" do any of you with the problem have? My current machine has just one. I'm having no sound issues. I had machines in the past that had two or three sound devices. (Mostly SPDIF, Head Phone, and Speakers) Some times these devices would interfere with each other.

So I played for a while with no sound hoping it came back on a brand new out of the box SSD on a new out of the box motherboard no OC, still no luck. This game is poorly optimized to run on AMD Hardware, is my only conclusion.

I just wanted to add my issues to this post. I have the Exact same issues as hellhoundnl and have gone through every step he has to resolve them. Up to and included fresh windows install with new drivers. And have not been able to solve this.

My system is a Rog GA35dx Stock. Amd Ryzen 7 5800 8 core processor. 32 gigs of ram Nvidia GeForce rtx 3080 .

I've tried all the suggested troubleshooting. I've tried using different monitors, different speaker sets, different headsets. In other words using various different audio output hardware and nothing resolves the issue.

I have played through the tutorial without sound hoping that post tutorial something would fix itself. It has not.

I too wonder if its a problem with AMD processors.

I think it has something to do with the 5000 series cpu cause some 7000 series cpu players experienced the same problem but most of them got it fixed. It must be something with the cpu i tried overclocking and undervolting use only two ram slots instead of four nothing makes a difference. I hope they fix it in the patch but the less I hear from Larian the less I believe it will be fixed in the upcoming patch, maybe the second one. But I went to great lengths to play this game it still doesn't work, it really frustraties me and it makes me sad. But calm down and wait and see. If I got a fix I will let everybody know, I will not stop until it is found. Since the day of release I have been troubleshooting trying everything haha XD