For what I've seen, people get banned a freaking lot on the BG3 subforum on Steam. I had days attempting to browse looking from some interesting discussion (not a common occurrence, I'll concede) and there are posters -even recurring ones- with their names in red every other day.
I think the sheer volume of spam is simply too high to keep pace; at least without going into a frenzy where you start banning anyone saying anything even marginally disagreeable.
Oh come on now, we love disagreeable people TUCO. :P Disagreeable is fine by me, it's hate speech I draw the line at.
If it's the same people though why are they not perma-banned? Also who is getting banned and for what? If someone starts dropping bigoted comments what is the process and do they keep records of how that is handled?
Going back it seems like this is not the first time people have said the Steam Mods seem to be banning people who disagree with the bigotry while doing nothing about those original hateful posts. It's a common complaint.
Maybe they should rename the forums over there SteamFront.org.